The Nigerian Civil Aviation Authority (NCAA) has once again stepped in to resolve the disagreement between Arik Air and aviation unions, which prompted the later to picket and disrupt the operations of the airline on Thursday.
The management of the airline confirmed Thursday night that it has settled with the unions comprising the National Union of Air Transport Employees (NUATE), Air Transport Services Senior Staff Association of Nigeria (ATSSSAN) and National Association of Aircraft Pilot and Engineers (NAAPE) at a meeting mediated by the Nigerian Civil Aviation Authority (NCAA) on Thursday evening.
A statement by the airline said: Arik Air hereby announce the normalisation of operations with effect from tomorrow, Friday morning on all routes.
The management equally apologised to its customers for the disruption of services today following the picketing of its operations by the unions.
Speaking on the development, Capt. Roy Ilegbodu, Chief Executive Officer of Arik Air said, “We sincerely apologise to our customers for the disruption of our operations caused by the picketing of our services. We have resolved the issue with the unions and wish to inform the traveling public that our services will resume tomorrow morning.
“We reassure our customers of on time departure and great travel experience and look forward to welcoming them onboard our flights.”
Meanwhile the airline said it has reactivated its online platform for customers to book and pay online through all its network, adding that the airline’s on time departure performance has improved to over 80 percent over the last three weeks.
