Emirates has appointed Cubic Global Defense to develop a virtual, game-based training programme for its cabin crew.
This will be the first time in the aviation industry a commercial airline will use in-depth game-based instruction with an integrated training approach.
The programme, currently in development would complement the airline’s existing world-class training facilities at the Emirates Aviation College – Crew Training in Dubai.
Using a combination of virtual learning content and gamification both online and in classrooms, the new curriculum will allow Emirates’ cabin crew to learn and practice the skills required to ensure the highest levels of safety and service on board. It will facilitate a more immersive learning experience, which has been proven to increase knowledge retention by 65 per cent.
The science-based learning approach can be customised to support several training modules, increasing operational efficiency at the training college. With the new system, Emirates can better cater to its expanding crew population while maintaining the quality and effectiveness of its training. Aircraft familiarisation is among the new content being developed, allowing cabin crew to fully immerse themselves in a virtual walk-through of both the interior and exterior of the aircraft.
Emirates’ Senior Vice President, Cabin Crew Training, Catherine Baird explained, “We constantly revise our training curriculum to use innovative and cutting-edge learning tools. This is our biggest investment in crew training since we introduced our full-motion, high-fidelity aircraft simulators. As the airline expands, our main goal is being able to cater to our growing crew numbers without compromising our world-class training programme.
“This new technology will engage our crew and complement their learning, giving them all the skills necessary to deliver our signature service and keeping safety at the heart of our operation.”
