The International Air Transport Association (IATA) in collaboration with Airports Council International (ACI) have launched the New Experience in Travel and Technologies (NEXTT) initiative. In light of the projected doubling of air travel demand by 2036, new on-ground concepts are, and increasingly will be required to optimize the use of emerging technologies, processes and design […]
US-bound travelers will face security interviews before checking in for flights at a number of global airlines beginning Thursday as anti-terror measures are stepped up around the world. Lufthansa, Emirates, Air France and Norwegian Air confirmed to AFP Wednesday that US authorities had asked for tougher controls at departure airports for non-stop flights to the […]
The Director-General of the Nigerian Civil Aviation Authority (NCAA), Capt. Muhtar Usman has said that Nigeria is preparing the aviation sector to develop the capacity and infrastructure that would be able to accommodate the expected passenger surge in the next 13 years. It has been projected by industry experts that air travel both domestic and […]
Nigeria’s leading airline, Air Peace has issued over 1,000 free tickets, television sets, fridges and other gift items to its loyal customers and agents to mark its third anniversary. The carrier, which commenced scheduled flight operations to five destinations on October 24, 2014, said the gifts were its way of showing gratitude and rewarding the […]
Nigeria’s domestic carrier, Dana Air has been named the Best Customer Service Airline for the fourth year running at the Nigerian Customer Experience Management Conference and Awards held recently at Reiz Continental Hotel, Abuja. The award was presented to the airline at the 5th edition of the conference themed: ‘The Move from Customer Service to Customer […]