Dana Air has introduced “Pay with Dana Miles,’’ as part of efforts to enhance its service delivery to its customers, especially the Dana Miles Members. With the ‘Pay with Dana Miles’ initiative, members of the airlines’ frequent flyer program can now use their miles as they desire for payment of excess baggage, upgrade from economy […]
South African Airways has said it is committed to supporting Nigeria’s women professionals in the field of journalism through sponsorship of a conference, Women in Journalism Africa aimed at developing the profession. Women in Journalism Africa, an annual conference which is the initiative of Yomi Owope, a seasoned Public Relations professional is aimed at enlightening […]
The officers of the Aeronautical Information Service (AIS) in the Nigerian Airspace Management Agency (NAMA) have complained that their services are grossly underutilization because of the non-automation of the AIS system. They made this known during a one-day lecture organized by AIS personnel at the Murtala Mohammed International Airport in Lagos on the use […]
To improve goodwill with its customers, Nigeria’s major carrier, Arik Air has introduced ambassadors from its cabin crew whose duty is to interface with passengers. The ambassadors who came from ground operations, are expected to enhance passenger satisfaction with the airline’s services, provide up to date information on flights and attend to peculiar needs of […]
Despite the fact that Nigeria’s economic recession peaked in 2016, there were more air passengers who travelled through the nation’s airports in the first quarter of 2016 than in 2017. In the first quarter of last year, only 59, 808 travelled through the airports but it is still more than the passengers that travelled in […]