BA GM, OLAYINKA Aviation

British Airways Apologises to Customer over Delays

UK mega carrier, has apologised to its teeming passenger in a statement signed by its General Manager, West Africa, Kola Olayinka. The statement said, “We would like to use this opportunity to tender an unreserved apology to our esteemed customers for the inconveniences of varying degrees, experienced these past few days. The situation has been […]

NCAA DG, Muhtar Usman Aviation

NCAA Declares Zero Tolerance for Flight Cancellation, Delays

The Nigerian Civil Aviation Authority (NCAA) has declared in strong terms zero tolerance to flight cancellations/delays that has plagued airline operations within the country. spokesman of the agency, Sam Adurogboye said the declaration was made at the just concluded stakeholder’s forum organised by the Authority at the NCAA annex, Ikeja Lagos. The forum was attended […]

Worldwide Flight Delays Caused by Glitchy Check-in System

Passengers around the world have been enduring long delays thanks to a glitchy passenger reservation system, passengers, airlines and airports are reporting. Airports as far flung as London’s Gatwick, Paris Charles de Gaulle, Melbourne and Baltimore Washington have all reported issues. According to Gatwick, it was caused by a problem with Amadeux Altea, a passenger management system […]

Rage over Flight Cancellations

Last week, Nigeria’s fast rising airline, Air Peace literally received baptism of fire when angry passengers beat up its duty manager at the Nnamdi Azikiwe International Airport, Abuja over flight cancellation. THISDAY learnt that at first, Air Peace delayed the Abuja-Benin flight and after the passengers had waited patiently; the airline later announced the cancellation […]