Ahead of the yuletide, the Nigeria Civil Aviation Authority (NCAA), has assured that flight operations will not be disrupted during the Yuletide period, promising that there would be seamless air operation throughout the season and beyond. The assurance was made during a Road Show/Enlightenment Campaign to sensitise air customers on the appropriate process of laying complaints […]
Minister of Aviation and Aerospace Development, Festus Keyamo, has directed the dismantling of joint inspection tables managed by multiple security agencies, which they use for physical inspection of passengers’ luggage. The Minister said, henceforth, inspections will focus on intelligence-based screening, use of advanced scanning technology equipment, and non-physical passenger profiling to enhance efficiency and accuracy, insisting that these new reforms must […]
The Nigeria Civil Aviation Authority (NCAA) under the new management headed by the acting Director General, Captain Chris Najomo, is making significant efforts to make airlines that operate in Nigeria serve travellers better and also make passenger understand their obligations to airlines. At the Consumer Protection National Stakeholders Summit, organised by NCAA in Lagos, the […]
The Nigerian Civil Aviation Authority (NCAA) has advised members of the Airlines Operators of Nigeria (AON) to reach out to their passengers either through Short Message Service (SMS) or other means possible to alert them on any intended disruption of flights, especially as the festive season draws closer. This was even as the agency urged […]
The limited number of aircraft seats, which falls short of meeting passengers’ demand on domestic routes has intensified ticket racketeering by airlines ground staff, especially ticketing officials in collaboration with airport touts that claim to be protocol officers. THISDAY investigations carried out over the last three months, revealed that ticketing officials cancel tickets already sold […]
