Writer gives more insight into the unruly behaviour of passengers in the air transport sector, where travellers vent their anger on airlines when things don’t go their way There is something peculiar about unruly passenger phenomenon in Nigeria. Most of the travellers who fight at the airports and with airlines in Nigeria do not do so outside […]
In responding to the overwhelming complaints of air passengers over discomfort from recurring flight delays and other forms of negligence without sufficient compensation from airlines, the Nigeria Civil Aviation Authority’s recent call for airlines to respect their obligations to the passengers is a step in the right direction. Over the years, airlines seem to negate […]
The Nigerian Civil Aviation Authority (NCAA) yesterday, charged local and international airlines operating in Nigeria to comply with the First Need compensation regulation where a passenger’s luggage is short-landed. Short-landed baggage, NCAA clarified, refers to checked baggage accidentally left behind at the origin airport that arrives on a later flight. The NCAA noted that part […]
German mega carrier. Lufthansa Airlines on Wednesday offloaded 45 passengers and all the luggage of about 200 passengers fully booked for the Abuja-Frankfurt flight, to reduce the weight of the aircraft so that it could take off from a shorter length of the runway. This was because a big hole developed at one end of […]
•Airline carried 1.7mn passengers in two weeks Emirates’ Airlines has announced that its passengers experienced minimal disruptions to their travel plans on Monday in cognisance of the Middle East crisis, but regularly scheduled flights resumed yesterday. A statement by the airline said it quickly activated its robust contingency and disruption plans, with no […]
