The Nigerian Civil Aviation Authority (NCAA) has advised members of the Airlines Operators of Nigeria (AON) to reach out to their passengers either through Short Message Service (SMS) or other means possible to alert them on any intended disruption of flights, especially as the festive season draws closer. This was even as the agency urged […]
The limited number of aircraft seats, which falls short of meeting passengers’ demand on domestic routes has intensified ticket racketeering by airlines ground staff, especially ticketing officials in collaboration with airport touts that claim to be protocol officers. THISDAY investigations carried out over the last three months, revealed that ticketing officials cancel tickets already sold […]
The Minister of Aviation and Aerospace Development, Festus Keyamo last week encapsulated the federal government’s plan to put the right structures and policies in place to grow the aviation industry with ultimate aim to boost customer satisfaction. There are two key factors that play huge role in air travel. One is the airline and the […]
Industry think-tank, Aviation Safety Round Table Initiative (ASRTI) has demanded from the Federal Airports Authority of Nigeria (FAAN) improved safety measures, passenger comfort, security and infrastructure standards at airports across Nigeria. The body made the demand when it met with the Managing Director of FAAN, Mrs. Olubunmi Kuku at the agency headquarters in Lagos on […]
One of the major challenges faced by air transport sector in Nigeria is poor airport infrastructure. The major factor that exacerbated the airport infrastructure challenge is the lack of expansion of airport facilities to meet the surge in passenger traffic. The consequence is that the utilities were being overstretched and the Murtala Muhammed International Airport […]
