United Airlines CEO Oscar Munoz on Monday night defended the forcible removal of a passenger as “established procedure” as critics — ranging from late night comics to the Merriam-Webster dictionary — teased or outright mocked the company’s statements. “As you will read,” wrote Munoz in an email to employees, “this situation was unfortunately compounded when […]
Many frequent flyers in the U.S. have strong opinions about what makes an airline great– and what can make them horrible. Now a new study has made it official– until the next ranking comes out. Alaska Airlines is the best domestic carrier and Spirit is the worst. That’s according to ThePointsGuy.com‘s annual survey. Alaska earned the […]
There’s apparently just one way a baggage handler locked in the cargo hold of an outbound Charlotte flight could have survived his weekend ordeal, an aviation expert said Tuesday. With two cargo compartments on-board, he would have needed to be in the heated one, said Glenn Harmon, a former airline pilot, expert on human physiology […]